BetterBee Legal

Your privacy and trust matter to us. Learn how we protect your data and outline our terms of service.

BetterBee.app ("we," "us," or "our"), legally known as Vesir Software Solutions, values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website (https://betterbee.app) and mobile applications (collectively, the "Platform"). By registering for an account or using our Platform, you agree to the terms of this Privacy Policy.

1Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, phone number, password, language preference.
  • Profile Details: Age, gender (optional), fitness level, goals.
  • Payment Information: UPI ID, payment token or masked card details via Razorpay, Stripe, or other gateways.
  • Client Content: Reviews, ratings, comments, and any materials you upload.

1.2 Information We Automatically Collect

  • Usage Data: Pages viewed, features used, session duration, crash logs.
  • Device & Technical Data: IP address, device type, operating system, app version, browser type.
  • Location Data: Approximate location derived from IP address (unless you grant precise GPS permission).
  • Offline Mode Data: Records of content downloaded for offline use (but not personal health metrics).

2How We Use Your Information

We use your data to:

  • Provide & Improve Services: Authenticate you, deliver Programs, enable offline mode, and optimize performance.
  • Process Payments: Charge fees, manage subscriptions, handle refunds and cancellations.
  • Personalize Experience: Recommend Programs, tailor notifications, and display multi-language UI.
  • Communicate: Send transactional messages (e.g., payment confirmations, account alerts), updates, and promotional offers (if opted in).
  • Safety & Compliance: Detect fraud, enforce our Terms of Use, and comply with legal obligations.

3Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences (e.g., language, login state)
  • Analyze usage patterns for analytics (Google Analytics or equivalent)
  • Serve targeted ads if you opt in to marketing communications

You can disable non-essential cookies via your browser settings, though this may affect functionality.

4Data Sharing & Disclosure

We do not sell your personal information. We may share data when necessary to:

  • Service Providers: Payment processors, hosting providers, analytics platforms—only to the extent needed to perform services.
  • Legal Compliance: Respond to lawful requests by public authorities (e.g., court orders) or to protect our rights and users' safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

5Third-Party Services

Our Platform integrates with third-party services (e.g., Razorpay, Stripe, analytics tools). Each third party has its own privacy policies; please review them before using. BetterBee.app is not responsible for third-party practices.

6Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is impenetrable. You are responsible for maintaining the security of your credentials and notifying us immediately of any unauthorized access.

7Data Retention

  • Account Data: Retained for as long as your account is active or as needed to provide services.
  • Transactional Records: Kept for a minimum of 7 years to comply with financial regulations.
  • Analytics Data: Aggregated and anonymized; individual-level data purged after 24 months.

8Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at hello@betterbee.app. We will respond within 30 days or more depending on availability.

9Children's Privacy

Our services are intended for users aged 18 or older. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us to request deletion.

10International Transfers

Your information may be processed in India or other countries where our service providers operate. We take steps to ensure appropriate safeguards (e.g., standard contractual clauses) are in place.

11Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification before they take effect. Continued use of the Platform constitutes acceptance of the revised policy.

12Contact Information

For questions or to exercise your privacy rights, contact:

Privacy Officer

Vesir Software Solutions (BetterBee.app)

2-108-2 Water tank street, Devara Gopavaram, 534195, Andhra Pradesh, India

Email: hello@betterbee.app

By using BetterBee.app, you acknowledge that you have read and understand this Privacy Policy and consent to our collection and use of your information as described above.

Questions About Our Legal Terms?

We're here to help. Contact our privacy officer for any questions or concerns.

Privacy Officer

Vesir Software Solutions (BetterBee.app)

2-108-2 Water tank street, Devara Gopavaram,
534195, Andhra Pradesh, India